Awarded to properties with a rating of 86%+, this is the highest recognition in our Resident Success™ program. Properties earning the Success Badge meet exceptional operational standards and contribute positively to the overall health and well-being of their communities. These properties demonstrate a deep commitment to maintaining safe, supportive, and thriving environments, where high-quality operations lead to enhanced resident satisfaction and community vitality.

Awarded to properties with a rating of 66%-85%, the Developing Badge indicates that while these properties offer moderate support for their residents, their operations are still in the process of developing. There are noticeable areas for improvement in property management, maintenance, and resident services. As these operations continue to evolve, there is potential to enhance resident success and health outcomes, leading to stronger community well.

Properties with a rating of 36%-65% receive the Distressed Badge. These properties face significant challenges in operational quality, which can negatively impact resident success™ and overall health. Persistent issues in maintenance, communication, or property management contribute to a decline in resident satisfaction and well-being, signaling an urgent need for improvements to foster a healthier living environment.

The Hazard Badge is assigned to properties with a rating of 0%-35%. These properties fall far below acceptable operational standards, posing serious risks to resident health and safety. Critical deficiencies in property management and maintenance significantly hinder resident success™, contributing to poor health outcomes and a deteriorating sense of community. Immediate action is required to address these concerns and improve living conditions.